Professional Development & Training

Note: All CLSS training events are published in the college calendar.

Classroom Lab Support Services (CLSS)

CLSS is committed to providing high quality professional development and training services. Below, you will find a variety of standard resources available to you for your professional and personal growth in the technology field. Take advantage of the wide array of quality workshops, demonstrations, "Tech Bites" sessions, consultations and more that are available to you here at John Jay College. Besides the standard resources, a JJC faculty member, department chair, or department director may request to have a Special Session for an CLSS Trainer to introduce an application to members of a department or a class.

25 Minute Tech Shot Sessions

These are our newest training sessions designed to accommodate the vast John Jay College faculty, staff and students with less than half hour to spare to learn about a specific technology.

Admission to these presentations is on a first-come-first-serve basis. A reservation is not required. A John Jay College ID card with a current semester sticker is required to attend.

Workshops

These are specialized training sessions designed for hands-on learning, covering applications that are in use by the John Jay College faculty, staff, and students.  These workshops are held in a computer equipped classroom for participants to apply what is being taught in the session.

Please call CLSS at extension 8047 to register for these sessions. A John Jay College ID card with a current semester sticker is required to attend.

Demonstrations

These are specialized training sessions designed to cover specific areas within applications that can increase productivity when using these applications by the John Jay College faculty, staff, and students.

Please call CLSS at extension 8047 to register for these sessions. A John Jay College ID card with a current semester sticker is required to attend.

Announced Walk-In Sessions

These sessions provide walk-in assistance to the John Jay College faculty, staff, and students on topics ranging from multimedia to using a USB flash drive. Participants attending the session may walk in and learn on certain aspects of the session offered or the whole process. Questions are answered in regards to the session in question.

Just walk-in at the announced date and time. A John Jay College ID card with a current semester sticker is required to attend.

Training Courses

These are specialized training sessions with each course designed to cover a particular software application extensively and is taught over an extended period of time in a computer equipped classroom environment, typically.

Please call CLSS at extension 8047 to register for these sessions. A John Jay College ID card with a current semester sticker is required to attend.

Consultations

These are specialized training sessions with each session designed to cover a particular topic. Faculty and staff can email requests to CLSS@jjay.cuny.edu or call extension 4892 to speak to Suzette Sancho. The Training Desk at the CLSS Student Computer Lab Center customizes a computer training session specifically focusing on those needs important to you or your associates. Consultations are arranged at a mutually convenient time.

Special Request Workshops for Groups

Classroom Lab Support Services (CLSS) extends our Professional Development and Training Services to include Special Session service which a John Jay College faculty member, department chair, or department director may request to have a session for an CLSS trainer to introduce an application to members of a department or a class. To schedule a workshop covering a particular topic, please email requests to CLSS@jjay.cuny.edu or call extension 8045. CLSS customizes a computer training session specifically focusing on those needs important to your members, accordingly. Workshops are arranged at a time mutually convenient.

These are prearranged and closed events. Please email your request to CLSS@jjay.cuny.edu to schedule a consultation.

DoIT Technology Helpdesk Contact:
Telephone: 212.237.8200
Email: helpdesk@jjay.cuny.edu
URL: Help Desk Self-Service